{"id":9622,"date":"2024-11-06T11:18:40","date_gmt":"2024-11-06T16:18:40","guid":{"rendered":"https:\/\/www.contactdelage.com\/un-vrai-departement-de-support-technique\/"},"modified":"2024-11-06T11:24:13","modified_gmt":"2024-11-06T16:24:13","slug":"un-vrai-departement-de-support-technique","status":"publish","type":"post","link":"https:\/\/www.contactdelage.com\/en\/un-vrai-departement-de-support-technique\/","title":{"rendered":"An Authentic Technical Support Department"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Expert Tips with Contact Delage<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In a world of constant change, our clients face challenges linked to new lighting and control technologies, as well as evolving energy efficiency standards. These challenges can create concerns for project teams: ensuring system compatibility, meeting deadlines, avoiding onsite surprises, and, above all, delivering a result that meets expectations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At Contact Delage, we take these challenges seriously and have built a team dedicated entirely to technical support. Our specialists, with backgrounds in commercial, residential, and programming fields, bring a deep knowledge of manufacturer communication protocols, electrical jargon, and how programming systems function across our product lines.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our technical team is here to assist you and streamline every step of your projects. Their mission? To ensure the seamless performance of your installations, so both you and your client are fully satisfied with the outcome. From the early stages to after-sales support, our experts work closely with your onsite teams (project managers and electricians), providing tailored assistance from pre-wiring to commissioning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our technical department relies on rigorous coordination, with a dedicated project dispatcher overseeing smooth project launches and bilingual programmers ready to answer all your questions. Working in synergy with our Project Office, which handles quotes and orders, we proactively coordinate each service phase to provide complete project support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our team has successfully programmed major projects such as operating rooms at Ste-Justine Hospital, Radio-Canada\u2019s new offices, the West Block in Ottawa, and the Fortis Building in Newfoundland. Whatever your needs, we\u2019re here to guide you from start to finish.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For lighting control in your designs, don\u2019t hesitate to contact our Project Office at soumissions@contactdelage.com. We\u2019ll be delighted to help bring your concepts to life!<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Un vrai d\u00e9partement de support technique \u2013 Conseils d\u2019experts avec Contact Delage\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/Ft9WWklxBh8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Expert Tips with Contact Delage In a world of constant change, our clients face challenges linked to new lighting and control technologies, as well as evolving energy efficiency standards. These challenges can create concerns for project teams: ensuring system compatibility, meeting deadlines, avoiding onsite surprises, and, above all, delivering a result that meets expectations. At [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":9617,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"none","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","footnotes":""},"categories":[462],"tags":[272,472,473],"types-referencement":[],"class_list":["post-9622","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites-en","tag-solution-declairage","tag-solution-declairage-en","tag-solution-de-controle-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.contactdelage.com\/en\/wp-json\/wp\/v2\/posts\/9622","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.contactdelage.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.contactdelage.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.contactdelage.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.contactdelage.com\/en\/wp-json\/wp\/v2\/comments?post=9622"}],"version-history":[{"count":2,"href":"https:\/\/www.contactdelage.com\/en\/wp-json\/wp\/v2\/posts\/9622\/revisions"}],"predecessor-version":[{"id":9626,"href":"https:\/\/www.contactdelage.com\/en\/wp-json\/wp\/v2\/posts\/9622\/revisions\/9626"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.contactdelage.com\/en\/wp-json\/wp\/v2\/media\/9617"}],"wp:attachment":[{"href":"https:\/\/www.contactdelage.com\/en\/wp-json\/wp\/v2\/media?parent=9622"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.contactdelage.com\/en\/wp-json\/wp\/v2\/categories?post=9622"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.contactdelage.com\/en\/wp-json\/wp\/v2\/tags?post=9622"},{"taxonomy":"types-referencement","embeddable":true,"href":"https:\/\/www.contactdelage.com\/en\/wp-json\/wp\/v2\/types-referencement?post=9622"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}